A New Era of Customer Service
Today's rapidly changing environment means that organisations need more information, better strategies and improved teamwork to stay competitive. Sony DADC understands these pressures and believes that its world-class Customer Service program addresses the issues by offering information and advice online and by having a team of trained specialists available to support customers offline too.Sony DADC's comprehensive online Customer Service package includes:
- Virtual Company Tour - The Sony DADC virtual tour guides you through the production process at our two plants in Austria.
- Production Checklist - Before transferring your components to us, please consider our Production Checklist to avoid the most common problems.
- Glossary - Find out what's behind the technical terms of Disc Replication
- Online Ordering - More than 280 Sony DADC customers already use this service. Why not be the next one?
- Online Enquiry - Get price information on whatever product you wish!
- Logo Request - Each CD has to carry a logo according to the applicable standard. We can offer you a variety of logos which you can use when designing your CD label.
- Contact Us – The Sony DADC Sales Team provides rapid problem evaluation and resolution, in more than 20 languages.
- Feedback - We're committed to creating a Web site that meets your needs, so your feedback is important!